SAELOR FABRIC LLC provides shipping services within the United States. This Shipping Policy explains our shipping coverage, processing times, estimated delivery times, and carrier arrangements for orders placed through our website.
1. Shipping Area
We currently ship orders within the United States only.
The shipping destination available at checkout is fixed to the United States. Customers must provide a valid U.S. shipping address when placing an order.
Orders cannot be shipped to destinations outside the United States through our website at this time.
2. Order Processing
Orders are generally processed within 1–3 business days after the order is successfully placed and payment has been confirmed.
Processing includes order verification, payment confirmation, product preparation, packaging, and handover to the selected carrier.
Orders placed on weekends or U.S. holidays may begin processing on the next business day.
3. U.S. Shipping Time
For orders shipped within the United States, the estimated transit time is generally 3–7 business days after the order has been processed and handed over to the carrier.
Therefore, the typical overall timeframe is approximately 4–10 business days, including order processing and transportation.
Delivery times are estimates and may vary depending on the destination, carrier operations, weather, holidays, and other circumstances beyond our reasonable control.
4. Shipping Carriers
SAELOR FABRIC LLC may work with established U.S. shipping carriers to deliver customer orders, including:
USPS (United States Postal Service)
UPS (United Parcel Service)
FedEx
The carrier used for an individual order may vary depending on the shipping destination, package characteristics, and operational considerations.
5. Shipping Address
Customers are responsible for providing a complete and accurate shipping address during checkout. Please carefully review your address, including apartment, unit, suite, ZIP code, and other relevant information before submitting your order.
SAELOR FABRIC LLC is not responsible for delivery problems caused by incorrect or incomplete shipping information provided by the customer.
If you discover an address error after placing an order, please contact us as soon as possible. We will make reasonable efforts to assist before the order is shipped.
6. Order Tracking
When tracking information is available, it may be provided to the customer after the order has been shipped. Customers can use the tracking information supplied by the applicable carrier to monitor the progress of their shipment.
Tracking updates may take some time to appear after a package has been accepted by the carrier.
7. Delivery Delays
Estimated delivery times are not guaranteed. Delays may occur because of severe weather, holidays, carrier disruptions, incorrect addresses, transportation conditions, or other circumstances outside our reasonable control.
If a shipment is delayed, customers should first review the latest tracking information. Our customer service team may also assist with reasonable delivery-related inquiries.
8. Undeliverable or Returned Packages
If a package is returned to us because of an incorrect or incomplete address, unsuccessful delivery attempts, or other circumstances attributable to the recipient, please contact us to discuss available options.
Additional shipping costs may apply when a package needs to be reshipped due to incorrect information provided by the customer.
9. Lost or Damaged Packages
If your package appears to be lost or arrives damaged, please contact us with your order information and relevant details. We may work with the applicable carrier to investigate the shipment and determine the appropriate resolution.
Customers should retain the original packaging and other relevant shipping materials when reporting damage.
